International Patient Management

For international patients who need treatment
in New Zealand

PMAL knows every person is unique, as are your needs and requirements. Our international patient management services encompass a very personal and tailored experience.

We know and understand the main focus is your illness. It can be a very stressful time, which is why we are here. Let us take care of the details so all you have to do is focus on getting well.

We work with many insurers and government organisations internationally, so contact us if you would like to access high quality, affordable healthcare, in New Zealand

International Patient Management

For each patient, we will:

  • Gain an understanding of your condition and have your medical records reviewed by our medical staff.
  • Advise and book the diagnostics as necessary.
  • Choose an appropriate medical specialist and hospital.
  • Arrange your flights and accommodation in a self-catering, comfortable apartment.
  • Pick you up from the airport and have drivers available to take you to your medical appointments.
  • Provide you with access to our affiliated pharmacies and allied health professionals.
  • Arrange aftercare post-operation to ensure you are in the best shape possible, as quickly as possible, to enable to return home.
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Key Benefits for Patients

Being in a position of requiring medical care can be a stressful and emotional time. Accessing and coordinating appropriate medical care can be a daunting prospect for many people.

Enlisting the experts at PMAL enables patients to simply focus on their health, medical treatments and rehabilitation. You can rely on us to deliver the following:

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Timely Appointment Slots

Access to timely appointment slots and diagnostics with the most suitable specialists and surgeons.

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Coordination and Continued Oversight

Efficient coordination of timely diagnostics, treatment and follow-up appointments. Continued oversight of schedules to ensure progress.

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Flights, Transport, Accommodation

Coordination of out-of-town appointments (flights, ground transport and accommodation).

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Online Consultations

We can facilitate online consultations as required with the various parties involved.

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Integration of Healthcare Services

Seamless coordination and integration of the most appropriate healthcare services.

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Cost Reduction to Funders

Our well developed processes and systems ensure efficiencies across the board which reduce costs to our funders.

Frequently Asked Questions

We will ensure that you are met at the airport and taken directly to your accommodation.

We will also arrange transport to and from your medical appointments.

As a standard option, all patients have their own private rooms, complete with ensuites and the amenities associated with a hotel room (tea and coffee making facilities, digital televisions and extensive meal menus).

All nursing care is provided by experienced, registered nurses and comes included in the room rate. The hospitals are very quiet and private, designed to aid your recovery.

If you are not a New Zealand or Australian Citizen, you will require a medical visa for any major surgical or medical procedure.

The process will be determined by which country’s passport you hold.

Your PMAL patient coordinator will advise you if it is necessary.

PMAL select a high standard of largely self-catering accommodation that is comfortable, quiet and within close vicinity of the private hospital.

We offer a range of accommodation types, which we will tailor to your needs and preferences.

All our providers are very used to having medical patients as guests and make an extra effort to ensure you are well looked after.